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Reference
EC Management Competency Framework
Behavioural Anchors — management level (360° questionnaire). 12 competencies, 41 behavioural anchors, plus Start / Stop / Continue open questions.
Information Management
Translating Vision
- •Shares the vision of the institution and the mission of the unit
- •Takes into account the political context of the EC when defining the team's operational strategy and objectives
Conceptualising
- •Integrates information from multiple sources
- •Translates concepts into workable solutions
Task Management
Managing the organisation
- •Sets clear, challenging and realistic objectives for the team
- •Monitors the progress made towards achieving the set objectives
- •Plans and organises work to achieve operational efficiencies
- •Introduces changes trying out new methods for improvement
Organising and prioritising
- •Prioritises objectives according to importance and urgency
- •Correctly deploys resources to achieve objectives
- •Distributes work equitably
- •Implements contingencies to assess potential obstacles and risks
Deciding
- •Takes appropriate decisions based on (in)sufficient or ambiguous information
- •Considers possible options before deciding
People Management
Building teams
- •Builds high-performing inclusive teams
- •Promotes collective ownership of the unit objectives
- •Shares information transparently and proactively with the team
- •Solves conflicts constructively
Steering teams
- •Delegates both tasks and responsibility
- •Fosters an environment of team spirit
- •Provides positive and negative feedback in an encouraging way
- •Deals effectively with underperformance
Inspiring
- •Serves as a confident and committed role model for staff
- •Gives credit to others for their contributions
- •Creates a learning culture and helps staff develop
- •Shows empathy and consideration for staff
- •Ensures equal, fair treatment and opportunities for all
Interpersonal
Influencing
- •Builds cooperative working relationships across the EC
- •Adapts influencing style to achieve the best possible outcome
- •Establishes effective networks across the organisation
Negotiating and communicating
- •Represents the EC in a positive and professional manner
- •Creates an open dialogue
- •Treats people respectfully and thoughtfully
- •Presents complex matters in a simple, clear and structured manner
Personal Management
Achieving objectives
- •Takes responsibility for own professional actions
- •Acts in accordance with ethics and integrity standards
- •Shows resilience when faced with obstacles
- •Responds to criticism in a constructive way
Technical knowledge
- •Is a knowledgeable subject matter expert
- •Stays up-to-date and current with various developments relevant to their area
- •Possesses adequate level of digital and data literacy
Open questions
The 360° questionnaire ends with three free-text questions. You can complete these in Module 17: Competency Self-Assessment.
- What would you like to START doing?
- What would you like to STOP doing?
- What would you like to CONTINUE doing?